Terms of use

The rules, as the platform enforces them

Not boilerplate. These are the constraints actually written into the system, and the ones that decide what happens to your produce and your money.

This is a statement of how the platform works, not a contract.

Full terms and conditions, reviewed by counsel, replace this page before public launch. Nothing here creates or limits a legal obligation.

Your account

  • One account per person, identified by a phone number. It is yours and you are responsible for what is done with it.
  • Verification is tiered. You are only asked for what the thing you are doing requires — looking at prices needs nothing but a phone number.
  • Repeated failed sign-ins lock an account temporarily. It clears by itself and the message says when.
  • Presenting a session token that has already been used revokes every session on the account, on every device. That is a defence against a stolen token, and it is deliberate.

Produce and grading

  • The weight you declare when booking and the weight the scale reads at the hub are both kept. You are paid on the scale reading.
  • A reading far away from your declaration is refused until the agent confirms it — a mistyped digit and a genuinely short load look identical to software.
  • A weight recorded in error can be corrected, and every correction keeps the old figure, the new one, who made it and why, permanently.
  • A lot is graded once. A second opinion is a new lot — re-grading would leave a receipt pointing at a grade that no longer exists.

Warehouse receipts

A receipt is a claim on stored produce, and it is treated as a financial instrument rather than a document.

  • It is issued from a grading automatically, to the farmer who grew the produce — never to the aggregator who carried it.
  • A receipt pledged as loan collateral cannot be sold. The grain is already promised, and the register exists to stop it being promised twice.
  • A receipt that has been pledged or sold cannot have its quantity restated, even to fix a genuine error. Somebody else has relied on it, and that has to be resolved with them rather than around them.

Trading and money

  • Fees are charged on the gross value of a settled trade and taken out of the seller’s proceeds. Registering, booking and grading are free.
  • A buyer funds a wallet before buying. Accepting a listing agrees a contract immediately and settlement resolves a moment later; if the funds are not there the contract is rejected and the listing reopens.
  • Money committed to a trade is held in escrow and shown separately from your balance. It is yours, and it cannot be spent twice.
  • Every movement is double-entry. The platform clearing account nets to zero, which is what makes a disputed figure checkable rather than arguable.

What is not built yet

Said here so nobody plans around it. The exchange order book is not open. No mobile money rail is connected, so a withdrawal reserves your funds and marks them for dispatch — the money has not left the platform, and the screen says so before you commit rather than after. Automated quality grading does not exist; every grading is done by a person.

Questions

Ask us. If something here does not match what the platform did, that is a fault worth reporting and we want to know.