Get paid for what the scale says

1. 1 Register and verify your phoneA phone number is enough to open an account. A six-digit code arrives by WhatsApp or SMS, whichever you chose.
2. 2 Prove who you areA national ID and a selfie. A compliance officer reviews it, and until that is approved you can look around but not book a delivery.
3. 3 Register your landWhere the plot is, how big it is, what is planted and when you expect to harvest. Communal, resettlement and leasehold tenure are all catered for — a title deed is not assumed.
4. 4 Book a deliverySay what you are bringing, roughly how much, and to which hub. You get a short reference to read out at the gate.
5. 5 Take it to the hubThe agent finds your booking by that reference, weighs the load and grades it there and then. You see both numbers.
6. 6 Collect the receiptA warehouse receipt is issued from the grading by itself. Nobody has to request it, and it is yours — you can list it for sale or pledge it against a loan.
7. 7 Sell, and get paidWhen a buyer accepts, the receipt moves to them and the money moves to you in the same step, net of the fee.

What you declared when you booked, and what the scale read when you arrived, are stored side by side and neither replaces the other. You are paid on the scale reading, and the gap between the two is what settles an argument later.

If an agent records the wrong figure it can be corrected — but never quietly. Every correction keeps the old number, the new one, who made it and a written reason, for good.

Three tiers, and you only need the one that matches what you are doing. Nobody is asked for a bank account to look at prices.

Completing Basic verification also issues you a SADC Trade Identity, which means no repeat verification at other institutions on the same network.

Verification codes arrive by WhatsApp or SMS, and you choose which when you register. If the one you picked cannot deliver, the code goes by the other and the screen tells you which carried it — so you are never left watching the wrong app.

Registering, booking a delivery, being weighed and being graded cost nothing. A fee is charged only when a trade settles, out of the proceeds: 2.5% all-in on grains and 3.5% on horticulture and livestock. The full rate card is on the home page.